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Teaming 2000

Teaming 2000 is a series of training experiences that prepares any business team to become more productive and efficient in working together to service both internal and external customer needs through a mutually agreed upon business/department plan. This program series brings consistency to team process and an integrated approach to behavior modification. The series is customized for any business or department team environment, i.e. sales, marketing, customer service, manufacturing, etc.

The "Three Phased" Approach

•      Business Foundations is a series of four, 4-hour workshops that bond your team together. Your team learns to value change in the workplace and use their empowerment within the team. Different communication styles are defined and each team member's identified from a strength and weakness perspective. The team is challenged to increase their flexibility to deal effectively with each.
       The team learns how to handle conflict and utilize a four step process for making decisions. Effective business meeting techniques are learned and practiced. All foundational learnings are then utilized to orchestrate the effectiveness of the team as it performs in custom designed adventure activities.

•      Business Process is a 2 day workshop utilizing previous foundational learnings. The team allocates resources against mutually beneficial needs developed at an orchestrated internal/external customer meeting. It focuses their attention on the customer through a series of learning experiences that defines the environment, provides the tools to analyze key opportunities for mutual growth and encourages the design of a business/project action plan. The business team then reviews the plan design with the internal/external customer for final agreement and begins the process of implementation.

•      Business Interactions is a series of three 4-6 hour workshops that allows your team to receive, disseminate, and define opportunities to improve their performance level through a satisfaction survey of both internal and external customer expectations. This series also helps the team to define gaps in performance and develop improvement goals to close those gaps. The team is then asked to develop an individual and team-focused continuous improvement curriculum. Lastly the team works together to design a rewards and incentives program consistent with reaching maximum team effectiveness and efficiency.

Tactical Steps

Phase Approach:	Peruse	Foundations	Alignment	Interaction	Confirm
Customer Impact:	Information Sharing	Work as a Team	Complimentary Resources	Report Card	Satisfaction
Sales Objective:	Knowledge Base/Cust. Needs	Break Down Barriers; Build Team Unity	Align Resources to Meet Customer Needs & Build Joint Plan	Continuous Improvement Mentality	Benchmark/Adjust Project Plan
Tactical Steps:	Review Goals Review Customer Profile Review Business Plan Schedule Joint Meeting	Valuing Change Understanding Empowerment Communicating in Teams Handling Conflicts Decision Making Leading & Supporting	Defining Customer Needs Build Vision & Mission Align resources Target Internal/External Influencers Develop Project Plans Refine Work Process	360 Feedback Define Gaps & Goals Develop Continuous Improvement Plan Build Rewards & Incentives	Analyze Results Update Project Plan Put Project in Writing Set up Bench Marks Flexible to Adjustment

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